There are several possibilities regarding problems when trying to redeem your refill with your provider: Your provider's refill platform i...

Upon receiving your payment for a direct refill, we will inform your provider  who will then credit the amount directly to your mobile phone balance. As...

Unfortunately it is not possible to return or exchange a refill once you have received it. Think of refill codes as scratch cards; once they’ve bee...

Yes, you can. When you order a Pin type refill it is always sent to the email address that is chosen when you order. The pin can be used for an...

You can purchase a refill for your mobile phone from abroad.   When buying a direct refill, you will only need access to internet and online ba...