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Paid for your refill, but received nothing
Sporadically, your payment might be made but you haven't received a refill code. Reasons behind this issue may vary:: The payment has not ...
Tue, 24 May, 2016 at 2:41 PM
Refill not received by e-mail nor text
If you have not received your refill, causes may vary:        You may have accidentally misspelled your email address. In this case the re...
Tue, 24 May, 2016 at 2:55 PM
Chosen refill is out of stock
If a product is out of stock, we will restore its availability as quickly as possible.  Please make sure to visit again shortly to c...
Tue, 24 May, 2016 at 2:59 PM
Received multiple refills
If you've received multiple refills after placing your order, you cannot return or exchange them. As we are not able to check whether the refill has...
Tue, 24 May, 2016 at 3:06 PM